Information We May Collect

Information we handle depends on your interaction with the store. It can include your name, email, phone number where provided, billing and delivery addresses; order references, purchased items, values, delivery and payment status, returns and refunds; account details; support correspondence; browser, device, IP address, cookie identifiers and site interactions; and payment details required by Shopify or the payment processors.

Full debit and credit card numbers are not stored on our own servers.

How Information Is Collected

Information can come from details you submit with purchases or support requests; cookies, pixels, logs and similar automatic collection; Shopify, processors, delivery companies and fulfillment services involved in an order; and permitted advertising, analytics or marketing services when enabled.

Why We Use Personal Information

We use information to verify, prepare and deliver purchases; send confirmations and tracking; answer support inquiries; manage returns, refunds, payment questions and disputes; prevent fraud and security abuse; maintain and improve the site; and, where allowed, personalize content or send marketing.

Other purposes include tax, accounting, recordkeeping and legal duties, and bringing, defending or enforcing legal claims.

Cookies & Similar Technologies

Cookies, pixels, logs and related tools may support the cart, checkout, accounts, preferences, analytics, security, fraud detection and, when applicable, advertising.

Browser or device settings and available privacy controls may restrict some tracking. Blocking cookies needed for operation can affect checkout, accounts, the cart or other functions.

Service Providers & Disclosure

Where needed to run the store, fulfill a purchase or provide a requested service, information may be shared with e-commerce technology providers including Shopify; payment processors, banks and financial services; carriers, warehouses and fulfillment partners; support and communications services; analytics, hosting, security and fraud services; permitted advertising and marketing services; and necessary professional advisers, insurers, auditors or business service providers.

Disclosure to public authorities may occur where legally required or permitted. A financing, merger, acquisition, reorganization, sale or business transfer may also involve information disclosure, subject to applicable requirements.

Sale, Sharing & Targeted Advertising

We do not rent personal data to unrelated parties for their own independent purposes.

Certain advertising disclosures may count as a sale, sharing or targeted advertising under some U.S. state laws even without payment. Where those rules apply, eligible users can use available store privacy controls or contact us to exercise their choices.

Shopify

Shopify supplies our store’s commerce infrastructure. To operate the site and complete orders, Shopify and applicable providers may process information under their own privacy practices and legal responsibilities.

Data Retention

We retain information for the reasonable period needed to administer orders, provide support, keep accounting and tax records, prevent fraud, settle disputes, enforce agreements, and meet legal or regulatory duties.

The retention period depends on the information, its use, and applicable requirements.

Your Privacy Rights

Your location and applicable law determine the rights available to you. These may include access, correction, deletion and a portable copy of certain data; opting out of certain sales, sharing, targeted advertising or profiling; withdrawing consent where it is the basis for processing; appealing certain request decisions; and exercising rights without unlawful discrimination.

Legal exceptions and limitations apply. We may verify your identity and the request before acting.

Submitting a Privacy Request

Email service@zuvqelix.com using the subject Privacy Request. Explain the action you want and give sufficient details to identify the relevant account or purchase. Do not email complete card or banking information.

An authorized agent may make a request where permitted. We may seek proof of authority and verify your identity directly.

Marketing Communications

You can stop promotional emails through the unsubscribe link in the message or by contacting us.

Necessary messages about transactions, payments, shipping, returns, refunds, security or support may continue.

Information Security

Reasonable administrative, organizational and technical measures are used to protect information against unauthorized access, disclosure, alteration, loss and misuse.

No online transmission or storage system is completely secure. Keep account credentials private and tell us if you suspect unauthorized account or order activity.

Children’s Privacy

This is a general shopping site and is not directed at children. We do not knowingly collect children’s information contrary to applicable law. Tell us if you believe a child has supplied information improperly so that we can investigate.

International Processing

Our company and service providers may operate in more than one country. Your information may therefore be processed or held outside the place where you access the site.

Required international-transfer safeguards and applicable legal requirements will be observed.

Third-Party Services & Links

External websites, platforms and services used or linked by this store follow their own privacy policies and terms. Read those policies before providing information to a third-party service.

Changes to This Policy

We may revise this policy as our services, business practices, technology, providers or legal requirements evolve. The latest version and revision date will appear here. Material changes may receive further notice where appropriate.