Payment Methods

Choose from the payment options actually offered at checkout. Availability can depend on your location, currency, device, order, and the payment services enabled at the time.

Follow the directions for your selected option to complete payment.

Payment Authorization & Verification

Before acceptance or fulfillment, an order may require authorization, identity checks, payment checks, or fraud review.

Banks, card issuers, and payment services may decline a payment, ask for verification, or place an authorization hold. They determine their own decisions and hold periods.

Checkout Security

Shopify and the relevant payment processors handle checkout using security measures designed to protect transaction data.

We do not keep full debit or credit card numbers on our own servers. Shopify and the involved payment providers process that information.

Prices & Final Order Total

You can review item prices, delivery charges, applicable taxes, discounts, and the amount due in checkout before paying.

U.S. dollars (USD) are used unless the store clearly displays another currency. Check quantities, delivery details, discounts, and the total before submitting payment.

Financial-Institution Charges

Your financial institution may add currency conversion, foreign exchange, cross-border transaction, or similar fees. These are set and collected by that institution or payment service, rather than by zuvqelix.

Discount Codes & Promotions

Enter a valid discount code before finishing checkout, and check that the reduction appears in your total.

An offer can have an expiry date, eligible items, a minimum spend, exclusions, redemption limits, availability restrictions, and other conditions stated with that offer.

Declined, Pending, or Duplicate Charges

If payment fails, review your billing details and, if necessary, contact your financial institution. A pending entry can represent a temporary authorization rather than a completed purchase.

If the same order appears to have been charged twice, send us the order number and relevant transaction details. Never email full card numbers or banking login information.

Order Confirmation

An order receipt is normally emailed to the checkout email address after submission. If it does not arrive, look in spam or junk and verify the address entered. Our support team can help you check the order.

Payment Questions

For a disputed charge or checkout question, write to service@zuvqelix.com. Include the order number if available and describe the problem. Do not include complete payment-card or banking credentials.